Delia Dental Clinic’s warranty is not one number. It is three separate coverage layers: one for the implant fixture, one for the crown or veneer on top of it, and one for full-arch bridges, each with its own duration and its own conditions. A quote that simply says “10-year warranty” or “lifetime warranty” is describing one of these layers, not automatically all of them.
This matters because a case that includes an implant, a crown, and possibly a full-arch bridge is really covered by two or three different warranty terms running at the same time. Knowing which term applies to which component is the only way to understand what you’re actually protected against, and for how long.
This article works through Delia Dental Clinic’s published warranty policy section by section: implant fixtures by brand, crowns and veneers, bridges and full-arch prosthetics, what keeps coverage valid, what voids it, and what happens if you need to make a claim.
Quick Answer
Delia Dental Clinic’s warranty covers the implant fixture, the crown or veneer, and full-arch bridges separately, each with its own duration and conditions. Implant fixtures range from 10 years to lifetime depending on brand, crowns range from 10 years to lifetime depending on material, and All-on-4/5/6 bridges carry 1 to 5 years depending on the framework and material used. Coverage requires regular check-ups and can be voided by missed maintenance, smoking, trauma, or work carried out at another clinic.
How Delia Dental Clinic Structures Its Warranty
The warranty policy is written as two connected documents rather than one blanket guarantee. The first section, titled “Dental Crown & Veneer Warranty Policy,” covers what the policy calls “Dental Products”: porcelain crowns and veneers. The second section, “Delia International Implant’s Policies,” covers implant fixtures, crowns placed on implants, and full-arch bridges separately.
This split exists because the components fail for different reasons and at different rates. An implant fixture is a titanium post integrated into the jawbone; once it has osseointegrated successfully, it is mechanically stable and rarely the point of failure. A crown or veneer sits on the biting surface and is exposed to daily chewing forces, so it wears, chips, or fractures on a different timeline. A full-arch bridge combines a metal or zirconia framework with multiple prosthetic teeth, and its lifespan depends heavily on which framework and material combination was used.
The practical effect is that a single treatment plan involving an implant, a crown, and a bridge can carry three different warranty clocks running in parallel, not one. Reading a quote as “the warranty” without checking which section it refers to is the most common way patients misunderstand what they’re covered for.
Implant Fixture Warranty by Brand
The implant fixture and abutment warranty is set by the implant brand, not by the case type. The published terms are:
| Implant brand | Origin | Warranty |
|---|---|---|
| Osstem | South Korea | 10 years |
| Dentium | USA | 15 years |
| HIOSSEN | USA | 30 years |
| ETK | France | 30 years |
| SIC | Switzerland | 30 years |
| Straumann SLA | Switzerland | Lifetime |
| Straumann SLActive | Switzerland | Lifetime |
On top of this brand-specific table, the policy states a separate commitment: the implant root carries a lifetime warranty for any patient who has had an implant placed at Delia Dental Clinic, regardless of which brand was used. This lifetime root warranty and the brand-specific fixture warranty are not necessarily the same clause. The brand table sets the term for the fixture and abutment as a system, while the root warranty applies specifically to the implant root’s integration with the bone. The published policy doesn’t spell out exactly how the two interact, so it’s worth asking Delia Dental Clinic to confirm both terms in writing before treatment.
Brand choice therefore affects warranty length directly. An Osstem implant and a Straumann SLActive implant are not covered for the same period, even if they’re placed using the same surgical protocol and by the same dentist. If warranty duration matters to your decision, it’s worth asking which brand is being proposed before comparing quotes, not after.
Crown and Veneer Warranty: Standalone vs Crown-on-Implant
This is the part of the policy most likely to cause confusion, because the same material can carry two different warranty periods depending on where it’s placed.
Standalone crowns and veneers, placed on a natural tooth rather than an implant:
| Material | Warranty |
|---|---|
| Ceramill Crown | 10 years |
| Emax Crown | 20 years |
| Lava Plus Crown | 30 years |
| Lava Esthetic Crown | 40 years |
| Orodent Bleach Crown | Lifetime |
| Orodent Innovation Crown | Lifetime |
| Emax Press Veneer | 10 years |
| LiSi Veneer | 10 years |
Crown-on-implant, the same crown material placed on top of an implant rather than a natural tooth:
| Material | Warranty |
|---|---|
| Ceramill Crown | 10 years |
| Lava Plus Crown | 15 years |
| Orodent Bleach Crown | 20 years |
Ceramill carries the same 10-year term in both categories, but Lava Plus drops from 30 years standalone to 15 years on an implant, and Orodent Bleach drops from Lifetime standalone to 20 years on an implant. The published policy doesn’t set out the exact clinical or contractual reasoning for each gap, so this shouldn’t be read as a fixed pattern you can apply to every material. It also means that for any crown material not listed in the crown-on-implant table, such as Emax Crown, Lava Esthetic, Orodent Innovation, or either veneer, the applicable term for an implant case isn’t published and needs to be confirmed directly with Delia Dental Clinic before you proceed.
The practical takeaway is that a crown’s warranty isn’t fixed to the material alone. Where it’s placed changes the term, sometimes significantly, and only three materials currently have a published crown-on-implant figure.
Bridge and Full-Arch Prosthesis Warranty
Full-arch bridges are covered separately again, and this is where the framework material matters more than anything else. Delia Dental Clinic publishes warranty terms for two categories of full-arch bridge.
All-on-4/5/6 hybrid prosthetic bridges:
- 1 year on a high-impact acrylic bridge with a Co-Cr metal bar casting framework.
- 5 years on a permanent high-impact IvoBase acrylic bridge with a Co-Cr metal bar CAD/CAM framework.
- 5 years on a full block porcelain bridge with a Co-Cr or 100% titanium metal bar casting CAD/CAM framework.
- 5 years on a porcelain bridge with a Co-Cr or titanium metal bar casting CAD/CAM framework, combined with 12 to 14 individually made full-ceramic zirconia teeth.
- 5 years on a porcelain bridge with a CAD/CAM PEKKTON or full-contour zirconia casting framework, combined with 12 to 14 individually made full-ceramic zirconia teeth.
Porcelain All-on-6 bridges, cement restoration:
- 5 years on a porcelain bridge with a Co-Cr or titanium framework casting and 12 to 14 monolithic porcelain teeth.
- 5 years on a porcelain bridge with a Co-Cr or 100% titanium CAD/CAM framework casting and 12 to 14 monolithic porcelain teeth.
- 5 years on a porcelain bridge with a Co-Cr or 100% titanium metal bar casting CAD/CAM framework, combined with 12 to 14 individually made full-ceramic zirconia teeth.
- 5 years on a porcelain bridge with a full-contour zirconia CAD/CAM framework, combined with 12 to 14 individually made full-ceramic zirconia teeth.
Every configuration in the cement restoration category carries a 5-year term, so the gap only shows up in the hybrid prosthetic category, where the basic acrylic option sits at 1 year. That gap comes down to what the bridge is actually made from. A basic acrylic bridge on a cast Co-Cr bar is a lower-cost, lower-durability option and wears or discolours faster under daily chewing. Every other configuration involves either a CAD/CAM-milled framework, a titanium or PEKKTON base, or individually fabricated zirconia teeth rather than a single moulded acrylic arch, which is why those terms run longer.
If your treatment plan proposes a full-arch bridge, the warranty length depends entirely on which of these configurations is being used, not on the All-on-4/5/6 label itself. Two patients getting “All-on-6” from Delia Dental Clinic could be covered for 1 year or 5 years depending on the specific framework and material selected, so this is worth confirming by name in your written plan rather than assumed from the treatment category.
What Keeps the Warranty Valid
Every layer of the warranty (implant, crown, veneer, or bridge) depends on the same broad set of ongoing conditions. Meeting them keeps coverage active. Missing them can reduce or cancel it.
To keep the warranty valid, the policy requires check-ups at set intervals: roughly every 6 months for crown and veneer coverage, and every 3 to 6 months for implant, bridge, and related prosthetic coverage. It also requires ongoing proper oral hygiene, following all post-treatment care instructions given by the dentist, and using a night guard or other protective device if one has been prescribed, particularly for patients who grind or clench.
The policy lists a number of situations that can void coverage, either partially or in full:
- Natural wear and tear over time is explicitly excluded, meaning gradual change from normal use isn’t treated as a defect.
- Periodontal disease or bone loss linked to age or other medical factors.
- Smoking.
- Systemic conditions affecting oral health that weren’t disclosed or diagnosed before treatment, such as uncontrolled diabetes, endocrine disorders, or cardiovascular disease, along with undiagnosed allergies.
- Poor oral hygiene, before or after treatment.
- Trauma from accidents, or damage from teeth grinding or clenching without a protective device.
- Missed check-ups beyond the required window.
- Bone grafts, sinus lifts, periosteal grafts, gum grafts, or connective tissue grafts, all of which are explicitly excluded from warranty coverage.
- Any healing abutment, abutment, or prosthetic crown or bridge placed on the implant by a clinic or dentist not affiliated with Delia Dental Clinic.
- Any prosthetic on an implant (crown, bridge, or acrylic bridge) that was made by another dentist rather than Delia Dental Clinic.
The last two points are worth reading carefully if you’re considering having follow-up work done locally after returning home. The policy specifically excludes any prosthetic component placed by an outside dentist, even if the original implant was placed at Delia Dental Clinic. If you need adjustment or replacement work done elsewhere, ask in advance how that affects your remaining warranty rather than assuming the original terms still apply.
What Happens If You Need to Make a Claim
If something covered by the warranty fails, the stated process has three steps: notify the clinic, return for an in-person examination, and allow Delia Dental Clinic to determine the cause and whether the case is eligible under the policy. There is no remote or photo-based claim process described in the policy. An in-person assessment is required to confirm eligibility.
What happens after approval depends on what failed:
Implants. The clinic will rebuild or replace the implant, but the total cost of the replacement won’t exceed what the original implant cost. If the patient is unable to continue treatment or return for ongoing care due to health or other outside factors, the policy allows for a refund of up to 50% of the original implant cost.
Sinus lifts, bone grafts, tissue grafts, and membrane grafts. The published wording here is worth quoting directly rather than paraphrasing, because it reads ambiguously: “if failed, the equivalent treatment procedure will not be performed and will not be refunded in cash.” As written, this could mean the failed procedure will not be redone, or it could be an unclear translation of a different intended meaning. This is a point to clarify directly with Delia Dental Clinic in writing before treatment rather than assume either interpretation.
Fixed and removable restorations, including crowns, bridges, veneers, inlays, onlays, and dentures. These are redone with new restorations or replaced with an equivalent treatment. The value of the replacement won’t exceed the original cost, and this category is non-refundable in cash.
All other treatments. Renewed or replaced with an equivalent treatment for an amount not exceeding the original cost, also non-refundable in cash.
The pattern across most categories is repair-or-replace rather than cash refund, with the one clear exception being the partial refund allowance for implants when a patient genuinely can’t continue care with Delia Dental Clinic. Any dispute that can’t be resolved directly is settled according to Vietnamese law and Delia Dental Clinic’s internal policy, which is worth knowing if you’re weighing this against a warranty offered by a clinic in your home country with different consumer protection rules.
Delia Dental Clinic and Getting Your Warranty in Writing
Because warranty length depends so heavily on the specific brand, material, and framework used in your case (not just the treatment category), the only way to know your actual coverage is to have it written into your treatment plan by name. “All-on-6 with a lifetime warranty” isn’t specific enough on its own; the plan should state which framework and material combination is being used, since that determines whether the applicable term is 1 year or 5 years.
The same applies to implant and crown combinations. If your case includes an implant brand and crown material that both have published terms, ask Delia Dental Clinic via Whatsapp or Messenger to confirm both figures in writing, along with which of the two crown tables, standalone or crown-on-implant, applies to your restoration. If your case uses a crown material that doesn’t appear in the published crown-on-implant table, that term isn’t public and needs to be confirmed directly before you proceed, not assumed to match the standalone figure.
Frequently Asked Questions
Does the warranty cover both the implant and the crown on top of it for the same length of time?
No. The implant fixture and the crown are covered separately, and the two terms are rarely the same. A Straumann implant with a lifetime fixture warranty can still carry a crown warranty of 10, 15, or 20 years depending on which material sits on top and whether it’s classified as standalone or crown-on-implant.
What happens if I move or can’t return to Vietnam for a check-up?
The policy requires check-ups on a set schedule to keep the warranty active, and missing this window is listed as a condition that can void coverage. If ongoing travel to Vietnam isn’t realistic for your situation, raise this with Delia Dental Clinic before treatment so you understand how it affects your specific warranty terms.
Is there a warranty on bone grafting or sinus lifts?
These procedures are explicitly excluded from the warranty policy in the same way crowns, implants, and bridges are covered. The published wording on what happens if one fails is ambiguous, so this is worth confirming directly with Delia Dental Clinic in writing rather than assuming an outcome either way.
Can I get a refund if my treatment fails?
Refunds are limited. For implants, a refund of up to 50% of the original cost applies specifically when a patient can’t continue treatment or ongoing care with Delia Dental Clinic due to health or other outside factors. For crowns, veneers, bridges, and other restorations, the policy is repair-or-replace rather than cash refund.
Does the warranty still apply if I have work done at another clinic afterward?
No. The policy specifically excludes any healing abutment, abutment, or prosthetic crown or bridge placed by a dentist not affiliated with Delia Dental Clinic. If you have adjustment or replacement work done locally after returning home, confirm with Delia Dental Clinic in advance how that affects the remaining warranty on the rest of your case.
Final Thoughts
The most useful way to read this warranty policy isn’t as a single guarantee attached to your treatment, but as several separate terms: one for the implant fixture, one for the crown or veneer, one for the bridge if your case includes one, each tied to a specific brand, material, or framework. The number that matters isn’t “what’s the warranty,” but “what’s the warranty on this exact implant brand, this exact crown material, and this exact bridge framework, in my treatment plan.”
Before you approve a plan or place a deposit, ask Delia Dental Clinic to write the applicable warranty term next to each component by name, rather than relying on a general figure quoted verbally or in marketing material.
